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Customer Support


Context Help

If you lose your way inside our Control Panel, the very first step you should take is to press the Help button, which is visible on each and every page. A popup will show up. It includes exhaustive info about all the actions that you can carry out on the page in question. Each pop-up window opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a vast variety of tutorial video clips explaining how to work with our web hosting Control Panel. They're designed for those of you who want to see how things are being done rather than just reading articles. In this way, anyone can swiftly become familiar with our web hosting Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't discover the answer you searching for, explore our comprehensive Frequently Asked Questions section, which contains questions asked by real persons and offers practical solutions. We periodically update our Frequently Asked Questions database with new articles in order to encompass all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the solution you need in the FAQ section either, you can contact our fantastic team of support engineers available 24-7 and ready to help you with any query. Each trouble ticket you open will be answered in less than one hour (the average ticket response time is approximately 20 minutes), so you will never have to wait a long time to get an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 325961

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com